LA Fitness Customer Service – Phone Number, Email & Address
LA Fitness is a popular chain of gyms across the United States and Canada, offering fitness classes, equipment, and membership options for all levels.
If you’re a member or potential customer looking to join, knowing how to reach them is key for questions about memberships, billing, or club hours.
This guide covers the main ways to contact LA Fitness, including their corporate phone number, email options, and headquarters address.
Corporate Headquarters Address
The main office for LA Fitness is located in Irvine, California. This is where corporate decisions are made and major customer service issues are handled.
Address: 3161 Michelson Drive, Suite 600
Irvine, CA 92612
You can mail letters or documents here for official matters, like membership disputes or corporate inquiries.
Note that this is not a gym location, so visits are limited to business hours.
Main Customer Service Phone Number
For general support, the best way to call LA Fitness is through their corporate customer service line. This number handles:
- Membership questions
- Cancellations
- Billing concerns
LA Fitness Phone Number: (949) 255-7200
Call during business hours, typically Monday through Friday from 8 a.m. to 5 p.m. Pacific Time.
Expect hold times, especially at the start or end of the month when billing peaks. Have your membership ID ready to speed things up.
This line connects you to Fitness International, LLC, the parent company of LA Fitness gyms.
If you’re dealing with a specific issue like a frozen membership, representatives can guide you through the process over the phone.
Email Contact Options
LA Fitness prefers online forms for email communication, but you can use a general email for non-urgent matters. Direct emails go to their support team.
Email: [email protected]
Send details about your query, including your full name, membership number, and club location.
Responses usually come within 2-3 business days. For privacy reasons, avoid sharing sensitive info like credit card numbers in emails.
Members can also use the secure message center on the LA Fitness member portal after logging in. This is ideal for account-specific questions and keeps everything in one place.
Finding Contact Details for Local LA Fitness Clubs
LA Fitness has over 661 locations, so contact info varies by gym. Each club has its own phone number for daily operations like class schedules or equipment issues.
To find your local gym’s details:
- Visit the club locator on the LA Fitness site.
- Enter your zip code or city.
- Select your club to see the address, phone, and hours.
For example, the Irvine club near headquarters is at 3021 Michelson Drive, Irvine, CA 92612, with phone number (949) 988-5372.
Local numbers are great for quick questions, like towel service or group fitness availability.
Always confirm the gym hours, as they can change for holidays.
Support for Membership and Billing Inquiries
LA Fitness offers online tools for many tasks, reducing the need for direct contact.
Canceling a Membership
Call (949) 255-7200 or use the online form after logging in. Recent updates from the FTC make cancellations easier, often without fees if done promptly.
Billing Issues
Email [email protected] with transaction details.
Freezing Your Account
Available via phone or portal for temporary holds due to travel or injury.
These options help keep your fitness routine on track without hassle. For international members in Canada, use the same corporate number but note time zone differences.
Check How Much Is a Personal Trainer at LA Fitness
Additional Ways to Connect with LA Fitness
Beyond phone and email, LA Fitness provides other channels for feedback and support.
Use the contact form on their website to select topics like personal training or employment. It’s quick and tracks your submission.
Social media is another route, reach out via LA Fitness on X or Facebook for public queries. They respond to common issues like promo codes or event info.
For job applications or partnerships, direct emails to HR or sales teams through the corporate address work best.
Quick Answer!
LA Fitness corporate headquarters is at 3161 Michelson Drive, Suite 600, Irvine, CA 92612, with phone number (949) 255-7200 and email [email protected] for customer support.
